This page explains the terms under which we provide our services and how we collect, use, and protect your information when you use the Workspace website and services.
Effective date: [Effective Date]
Welcome to Workspace. In this document, the words "we", "us", and "our" refer to [Business Legal Name], trading as Workspace, located at [Business Address]. The words "you", "your", and "client" refer to the person or business using our website or services. By using our website or engaging our services, you agree to the terms below.
By accessing this website or engaging Workspace for any service, you confirm that you have read, understood, and agreed to these terms. If you do not agree, please do not use our website or services. If you are entering into these terms on behalf of a business, you confirm that you have the authority to do so.
We provide digital marketing services that may include search engine optimization, social media marketing, website development, graphic design and video, and paid advertising on platforms such as Google and Meta. The exact scope of any engagement is defined in a separate proposal, quote, or agreement provided to you before work begins. Anything not listed in that scope is not included unless agreed in writing.
To deliver strong results, we rely on your cooperation. You agree to:
Delays in providing what we need may affect timelines, and we are not responsible for outcomes caused by such delays.
Fees, billing cycles, and payment terms are set out in your proposal or agreement. Unless stated otherwise, invoices are due within the period noted on the invoice. For paid advertising services, our management fee is separate from your advertising budget, which is paid directly to the advertising platform and remains under your ownership. Late or missed payments may result in paused work until the account is brought current.
Our services often rely on third party platforms such as Google, Meta, and others. We do not control these platforms, their policies, their algorithms, or their pricing, and they may change at any time. We are not responsible for actions taken by these platforms, including account suspensions, policy changes, or shifts in performance that are outside our control.
Once a project is fully paid, the final deliverables we create specifically for you, such as website files, designs, and content, become yours to own and use. We may retain the right to display completed work in our portfolio and case studies unless you request otherwise in writing. Any tools, templates, or processes we use to produce the work remain our property. You keep ownership of all materials you provide to us.
Digital marketing involves many factors outside our control, including competition, market conditions, and the policies of search engines and advertising platforms. We commit to professional, best effort work using proven methods, but we do not and cannot guarantee specific rankings, traffic, leads, sales, or revenue. Any examples, benchmarks, or past results shown are for illustration and are not a promise of future performance.
To the fullest extent permitted by law, Workspace is not liable for any indirect, incidental, or consequential losses arising from the use of our services, including lost profits or lost business. Where liability cannot be excluded, our total liability is limited to the amount you paid us for the specific service giving rise to the claim in the three months before the claim arose.
Either party may end an engagement with written notice as set out in your agreement. On termination, you agree to pay for all work completed up to the termination date. We will hand over the deliverables and access that belong to you once outstanding invoices are settled.
These terms are governed by the laws of [Governing Law State], without regard to conflict of law rules. We may update these terms from time to time, and the updated version will be posted on this page with a new effective date. Continued use of our services after changes means you accept the updated terms.
We collect information that helps us provide and improve our services. This may include:
We use the information we collect to:
We do not sell your personal information to anyone.
Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can control or disable cookies through your browser settings. Some parts of the site may not work as intended if cookies are turned off. We may also use analytics and advertising tools, such as those from Google and Meta, which set their own cookies under their own policies.
We only share information where necessary, including with:
We require the providers we work with to protect your information and to use it only for the agreed purpose.
Depending on where you live, you may have rights over the information we hold about you, including the right to access it, correct it, delete it, or ask us to stop using it for marketing. To exercise any of these rights, contact us using the details below and we will respond within the time required by law. We retain information only for as long as needed to provide our services and to meet legal obligations.
We take reasonable steps to protect your information using appropriate technical and organizational measures. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security. Our website is served over a secure connection to help protect information in transit.
If you have any questions about these terms or this privacy policy, or you want to exercise your rights, please contact us:
You can also reach us through our contact page.